Delete your account & data

Last updated: 12 July 2026

The short version. You can delete your MySC account and all data tied to it at any time — directly in the app, or by emailing us. Deletion is permanent and removes your VPN access, your trial/subscription record, and your traffic totals from our servers.

MySC is operated by Action Ship Tech, Inc. (a corporation, registered in the United States). This page explains how to have your data deleted. It complements our Privacy Policy.

What we hold, and what gets deleted

Because MySC does not collect your name or email to create an account, the only data tied to you is:

a hashed device identifier (a one-way value used to link your device to your trial/subscription and prevent abuse);
your subscription/trial record and the store purchase token used to verify it;
the total bytes transferred by your account and the timestamp of your last connection (for fair-use limits).

We do not log your browsing, DNS queries, or the content or destinations of your traffic, so there is no activity history to delete. When you request deletion we remove your VPN credentials and the records above from our servers. This is a permanent deletion, not a temporary deactivation.

Option 1 — Delete in the app (fastest)

Open the MySC app.
Tap the menu (☰) in the top-right corner.
Tap “Delete my data” and confirm.

Your account and all associated data are deleted from our servers immediately, and your local app data is cleared.

Option 2 — Request deletion by email

If you have uninstalled the app or can’t reach the in-app option, email us at support@actionship.tech with the subject “Delete my MySC data”.

Because we don’t hold your name or email, we may ask you for the store transaction / order ID of your subscription (from your the App Store or App Store purchase receipt) so we can locate and delete the correct record. We action verified requests within 30 days and confirm by reply.

Subscriptions & refunds

Deleting your data does not cancel a store subscription and does not entitle you to a refund of amounts already charged. A subscription is billed by the App Store or the Apple App Store — cancel it there separately (Settings → Apple ID → Subscriptions, or App Store → Subscriptions).

Data we may retain

After deletion we may retain a minimal record only where required for legal, tax, or fraud-prevention purposes (for example, a proof-of-purchase reference kept by law), and only for as long as required. Everything else is deleted or irreversibly aggregated.

Questions

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